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Important! You, the purchaser, hereby acknowledge that Federal Law prohibits opening refrigeration lines of any equipment. A properly licensed technician must handle the refrigerant contained in any unit. You hereby assume full responsibility for the safe and proper installation in accordance with applicable local code requirements.
As the buyer you agree to follow all local, state and federal laws that are related to the installation and operation of any equipment and/or accessories purchased from DUCTLESSDEPOT.NET. In addition you are fully liable to follow installation techniques and methods described in the manuals that are packed together with any unit. The Federal Law prohibits you from opening refrigerant lines on any refrigeration equipment. An HVAC service technician must have an appropriate license and be fully insured before he (she) can charge the refrigerant or adjust the charge in your air conditioning or heat pump system.
DUCTLESSDEPOT.NET does not provide any labor or parts warranty of any kind. All parts warranties are through the manufacturer and their distribution channels. You should inquire about labor warranty with your installer prior to employment of said installer to install your new HVAC system. Should you require replacement parts during or after install, have your installer handle this process, as they should replace the warranty parts through a local parts supplier that sells the product brand name you have purchased. All systems have a manufacturer's limited parts warranty while labor is not covered under this warranty. In the rare event that your installer cannot or will not replace the part under parts warranty, contact DUCTLESSDEPOT.NET and we will attempt to assist you in the acquisition of the warranty part through our distributors. DUCTLESSDEPOT.NET will provide this service for an administrative fee of $75.00 and all applicable shipping charges. You will be charged the full price of the new part upfront plus postage/shipping and will receive credit for the core part (not shipping) once the replaced part is return to our warehouse. DUCTLESSDEPOT.NET will require the receipt for installation from your licensed installer in order to obtain this service. If you have questions about this policy, please ask us prior to making your purchase. You enter into this agreement with the full understanding that DUCTLESSDEPOT.NET has no obligation whatsoever as to labor or parts warranty at any time. You are purchasing this system with the full understanding of and agreement to our policies contained herein.
DUCTLESSDEPOT.NET's ability to keep product information accurate and up-to-date is limited by manufacturers and other industry sources to provide product information. Therefore, DUCTLESSDEPOT.NET makes no warranties, express or implied as to the accuracy of the data supplied via website or through any written, faxed or verbal form.
Because of the nature of the heating & cooling equipment industry, prices, promotions and product availability are subject to change without notice. DUCTLESSDEPOT.NET will do its best to provide the most accurate, up-to-date information, but errors do occur, and DUCTLESSDEPOT.NET reserves the right to make changes without notice.
DUCTLESSDEPOT.NET maintains a well stocked warehouses. If a product is not in stock when you place your order, DUCTLESSDEPOT.NET will do the best to let you know. DUCTLESSDEPOT.NET will also provide the best estimate of when the product will be available. Anticipated delivery dates are dependent upon our suppliers and other factors beyond our control, and are subject to change. The availability information presented on our web site and is the most up-to-date information we have, but errors do occur, and this information does not represent a guarantee or promise of availability. DUCTLESSDEPOT.NET will not be responsible for delays caused by others, to include but not limited to manufacturers, distributors, suppliers, freight companies, etc. We do our best to expedite your order as quickly as possible.
Any cancellation must be approved by DUCTLESSDEPOT.NET, and will be subject to restocking and additional charges for administration and processing fees. If you cancel your order, you will be subject to a restocking fee at a minimum of 20% of the sale price on standard stock items provided the order has not left our facility. If your equipment was a non-stock item or a special order item, you cannot cancel your order in order to obtain a refund. If you do in fact cancel your order, your monies will not be returned except for shipping fees provided the item or equipment has not left our facility.
DUCTLESSDEPOT.NET promises to do everything to achieve 100% accuracy, but occasionally mistakes do occur. Pricing, product availability and offers subject to change without prior notification. DUCTLESSDEPOT.NET reserves the right to make changes without notice due to market conditions, manufacturer or supplier product discontinuation, or typographical, photographic or technical errors in online or print advertising. NOTE: Products and packaging depicted may differ from stock available at time of shipment; we reserve the right to substitute equivalent items.
In the event of return, please contact customerservice@ductlessdepot.net to request Returned Merchandise Authorization (RMA). Absolutely no returns will be accepted and refunds issued for items that have been installed. If during the initial start up the item or part found to be deffective, the conclusive report from certified technician should be available for us to issue a RMA. Non-defective products returned for credit or exchange are subject to a minimum 20% restocking fee, and must be completed within 14 days of the date of invoice. Some products (custom made, non-cataloged, "Final Sale" and "As-is" items) will not be accepted for return under any circumstances. All returned product(s) must be 100% complete, in original and resellable condition, with all original intact packaging. All returned products must be marked with a DUCTLESSDEPOT.NET RMA number. We reserve the right to refuse a return on any product that does not meet these requirements. Shipping charges are not refundable, with the exception of orders incorrectly shipped by DUCTLESSDEPOT.NET.
ANY LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DISCLAIMED. DUCTLESSDEPOT.NET LIABILITY IN ALL EVENTS IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID.
Please check Privacy Policy and Shipping Policy for more information.
Also Read:
- A Cool Alternative
- A Light at the End of the Tunnel
- 'Cool' To Care
- Ductless System
- Ductless Air Conditioning
- Ductless, Mini-Split Heat Pumps
- The Future of HVAC
- How an Air Conditioner Works
- How a Heat Pump Works
- Improving Indoor Air Quality
- Seeing the Future from the Past
- Stronger Economy |
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